Reputation

We encourage you to ask these questions of your signage supplier— it will help you be more objective in making a decision. For the most part, these criteria apply to both leased and purchased signs.

•   How long has the company been in business? - National Neon has been in the business of making signs since 1949.
•   Are their products CSA-certified? - National Neon’s products have been consistently certified since 1958.
•   Is your sign manufacturer open to having their plant and operations inspected? National Neon encourages this because not only does it prove to be an eye-opener for our clients but it also inspires confidence as they see the kind of painstaking detail we invest in every piece that leaves our plant.
•   Do they have a good track record with long-term repeat customer? National Neon has in its roster, numerous clients who have maintained contracts with us for 20 or more years.
•   Have they maintained a significant lease customer base? This is a good indicator or customer satisfaction. National Neon has a solid long-term lease customer base.
•   Does the deal sound too good to be true? Compare quotes with other reputable sign companies. If it still looks too good to be true, then it probably is. Some unscrupulous suppliers will cut corners by using sub-standard parts or off-spec methods in an attempt to undercut competitors. This will prove to be a burden to you down the road, translating into higher and more extended maintenance and upkeep.